Refund Policy
At Aquatic Tidal Trailers, we strive to provide our customers with the best possible experience. However, we understand that sometimes issues may arise, and refunds may be necessary.
Refund Policy Overview:
Our refund policy is as follows:
– All refunds will be processed within 5-7 business days of receipt of the refund request.
– Refunds will be issued in the original payment method.
– Refunds will be for the full amount of the purchase price, minus any applicable restocking fees.
Eligibility for Refunds:
To be eligible for a refund, the following conditions must be met:
– The trailer must be returned in its original condition, with all original packaging and accessories included.
– The trailer must be free from any damage or wear and tear.
– The refund request must be made within [insert timeframe, e.g., 30 days] of the original purchase date.
Refund Process:
To initiate a refund, please follow these steps:
1. Contact us via phone or email to request a refund.
2. Provide us with your order number and a detailed explanation of the reason for the refund request.
3. Return the trailer to us at your expense.
4. Once we receive the returned trailer, we will process your refund within, 5-7 business days.
Restocking Fees:
A restocking fee of [insert percentage or amount] may be applied to refunds for trailers that are returned in their original condition.
Exceptions:
The following exceptions apply to our refund policy:
– Custom-made trailers are non-refundable.
– Trailers that have been damaged or altered in any way are non-refundable.
Contact Us:
If you have any questions or concerns about our refund policy, please contact u